1. What type of products do you sell?
We offer a wide range of trending, kitchen, tech, and household products designed to simplify and upgrade your lifestyle.
2. How can I place an order?
Simply browse our store, add your favorite items to the cart, and proceed to checkout. Our secure system makes shopping quick and easy.
3. Do you offer international shipping?
Currently, we ship within selected regions. Please check our shipping policy or contact us at info@lumoxllc.com for more details about delivery to your location.
4. How long does shipping take?
Shipping times vary depending on your location and the product. Most orders are processed within 1-3 business days, and delivery usually takes 7-15 business days.
5. Can I track my order?
Yes! Once your order is shipped, we’ll send you a tracking number via email so you can monitor the delivery progress.
6. What is your return/replacement policy?
We offer a 3-day replacement policy for defective or damaged items. For details, please review our Refund Policy or contact us directly.
7. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.
8. Is my personal information safe?
Absolutely. Your privacy and data security are our top priorities. We use industry-standard encryption and do not share your information with third parties.
9. How can I contact customer support?
For any queries or support, please email us at info@lumoxllc.com. We aim to respond within 24–48 hours.